Original Gravity Tours – Tour Conditions Agreement
This document outlines Original Gravity Tours’ ("OGT") obligations to you and your obligations to us when you sign up for a tour. This is very important information, so please read it carefully before you complete your reservation request.
1. Tour price guarantee: OGT tour prices are subject to change without notice. However, the price for your tour will be fixed and guaranteed once we receive your deposit. For current tour prices, visit www.originalgravitytours.com or call us at (650) 430-9002.
2. No airfare or airport transfers: OGT tour prices do not include airfare from your country of origin to our destination cities (e.g., Munich), nor ground transportation between your destination/departure airport and your hotel. Specifically, we do not arrange any travel beyond what is included in our tour descriptions.
3. Included in the price of each tour: Sightseeing with an Original Gravity Tours guide; local guides when appropriate; admissions to sights seen as a group; all breakfasts (served in the hotel), lunches, and dinners; accommodations each night; all transportation from the hotel to each destination; and all tips.
4. Hotels: The price of OGT tours are per person and assume two people traveling together on the same tour and sharing the same room. Price includes one double room for two people. One or two beds will be made available as necessary. For individuals requiring a single room, there is an additional fee per night (please refer to the OGT tour page for current pricing). OGT tours include six (6) nights lodging commencing on the night before the first day of a tour and ending on the last night of the tour. For clarity, for tours running Monday - Friday, you will be able to check into your hotel on the Sunday immediately before the start of the tour, and you will be provided a room through and including Friday evening, checking out on Saturday.
5. Not include in the price of each tour: The price of each tour does not include any of the following:
If you choose to forgo any meal or activity provided with the tour, Original Gravity Tours is not obligated to refund any portion of your tour fee or to compensate you in anyway for any non-tour activities you may choose to undertake.
6. Itineraries are subject to change: OGT cannot guarantee that all sites/activities will available on the dates of your tour, however we will do our best to substitute similar sites/activities should one site/activity become unavailable (e.g., substitute one brewery tour for another). The day and time of certain events may change as well.
7. Tour payments:
8. Tour deposits – cancellations and refunds:
9. Transferring to another tour: Up to sixty (60) days prior to your tour’s departure date, you can transfer, with no transfer fee, to any other tour in the same calendar year that is not fully booked, applying the amount previously paid to the new tour. If you transfer to a different tour, the price of that tour will be applied, effective on the date we confirm your transfer. Transfers less than sixty (60) days before your tour’s departure date may not be possible.
10. Solo travelers: If you are traveling solo and wish to have your own hotel room, you must pay the single supplement shown on the tour page of our website. Please note that a single supplement guarantees a private room, not a larger or nicer room. Single supplements are refundable if cancelled at least sixty (60) days prior to the tour departure date; those cancelled later will be forfeited.
11. Returned payments: If a payment to OGT is returned unpaid for any reason, we will assess a $35 returned item fee per occurrence. The fee(s) will be added to the applicable tour balance, and must be paid in full prior to your tour departure.
12. Insurance: You may wish to consider purchasing trip cancellation and/or optional comprehensive travel and health insurance for your trip.
13. Tour forms, obligations, and risks: To travel on a tour, all tour members are required to sign and return a Release and Waiver Agreement with their deposit payment. Tour members intentionally assume any risks inherent in European travel.
14. Participation: Although we want everyone to have a good time, sometimes someone participating in a tour can misbehave or do things that are incompatible with the safety, comfort or convenience of other members of the tour or locals we encounter. In those circumstances we have the exclusive right and discretion, to expel someone (even you) from a tour at any time, without any claims or complaints by you against us.
15. Punctuality: Because we travel as a group, it's important that we each respect the interests of all tour members. This is especially important when we're traveling to and from various tour activities and have a scheduled departure time. Tours members must arrive at designated locations (e.g., the hotel lobby or other meeting points) by the time requested by OGT. If any tour member does not arrive by the designated time, OGT has the exclusive right and discretion to leave without you, without any claims or complaints by you against us. If this happens, you will need to arrange your own transportation to get to our next destination.
16. Parts of OGT tours are physically active: On any OGT tour you should be capable and willing to participate — without any assistance — in the following levels of activity:
17. Be considerate: Travel is all about experiencing new things. Tour members are expected to be flexible and open-minded, and to practice considerate social behavior toward one another and to locals they may interact with while on the tour.
18. No smoking: Smoking is not allowed on the bus, in hotel rooms or during group meals. Smokers may only smoke outside in designated areas and downwind from the group.
19. People with special needs: We cannot accommodate pregnant women. We also cannot accommodate passengers requiring wheelchair assistance as many of OGT’s tours activities not wheelchair-accessible. We suggest you contact us to discuss your particular needs before booking.
20. Age requirement: All participants in an OGT tour must be 21 years of age or older on or prior to the day the tour begins.
Original Gravity Tours, Inc.
P.O. Box 45, Redwood City, CA 94064
Tel: +1 (650) 430-9002
Email: info@originalgravitytours.com
1. Tour price guarantee: OGT tour prices are subject to change without notice. However, the price for your tour will be fixed and guaranteed once we receive your deposit. For current tour prices, visit www.originalgravitytours.com or call us at (650) 430-9002.
2. No airfare or airport transfers: OGT tour prices do not include airfare from your country of origin to our destination cities (e.g., Munich), nor ground transportation between your destination/departure airport and your hotel. Specifically, we do not arrange any travel beyond what is included in our tour descriptions.
3. Included in the price of each tour: Sightseeing with an Original Gravity Tours guide; local guides when appropriate; admissions to sights seen as a group; all breakfasts (served in the hotel), lunches, and dinners; accommodations each night; all transportation from the hotel to each destination; and all tips.
4. Hotels: The price of OGT tours are per person and assume two people traveling together on the same tour and sharing the same room. Price includes one double room for two people. One or two beds will be made available as necessary. For individuals requiring a single room, there is an additional fee per night (please refer to the OGT tour page for current pricing). OGT tours include six (6) nights lodging commencing on the night before the first day of a tour and ending on the last night of the tour. For clarity, for tours running Monday - Friday, you will be able to check into your hotel on the Sunday immediately before the start of the tour, and you will be provided a room through and including Friday evening, checking out on Saturday.
5. Not include in the price of each tour: The price of each tour does not include any of the following:
- Airfare.
- Transportation between your destination/departure airport and your hotel.
- Any hotel expenses other than daily room charges and breakfast.
- Anything prior to the first day of the tour (Monday) except for your hotel room on the night before your tour.
- Anything after the last day of the tour (Friday).
- Activities you may choose to undertake outside of scheduled tour activities including but not limited to meals.
- Optional activities or independent travel during the tour.
If you choose to forgo any meal or activity provided with the tour, Original Gravity Tours is not obligated to refund any portion of your tour fee or to compensate you in anyway for any non-tour activities you may choose to undertake.
6. Itineraries are subject to change: OGT cannot guarantee that all sites/activities will available on the dates of your tour, however we will do our best to substitute similar sites/activities should one site/activity become unavailable (e.g., substitute one brewery tour for another). The day and time of certain events may change as well.
7. Tour payments:
- To reserve an OGT tour you must agree to these Tour Conditions and pay us a deposit equal to 20% of the price of the tour for each person. We will send you a welcome letter with instructions for making your deposit payment. We accept MasterCard, Visa, Discover and American Express. Please note we cannot accept credit card information via email. We also accept personal checks written on a US bank account made payable to "Original Gravity Tours" in US dollars. We do not accept checks or bank drafts from other countries.
- Your final tour payment is due at least sixty (60) days prior to the tour departure date, in one payment. We will send you an electronic invoice for the balance due approximately 10 days prior to the due date. It is your responsibility to make your final payment by the due date. Missing the final payment deadline may result in your being removed from the tour and the loss of your deposit.
- If you sign up for a tour less than sixty (60) days prior to its departure date, the entire tour price must be paid in full immediately and is non-refundable. Tour deposit refunds are discussed further below.
- OGT uses a third-party service called Square to process credit card payments for your tour fees. Please refer to the Square Security page for details on their security practices.
8. Tour deposits – cancellations and refunds:
- Except as noted below, tour deposits are 100% refundable for thirty (30) days from the date they are received. After thirty (30) days your deposit becomes non-refundable, and will be forfeited should you decide to cancel your reservation.
- Deposits made sixty (60) days or more before a tour departs become non-refundable thirty (30) days after the deposit is received by OGT or on the final payment due date (sixty (60) days before the tour’s departure date) whichever occurs first.
- Cancellations must be in writing: sent via email to info@originalgravitytours.com; or mailed to PO Box 45, Redwood City, CA 94064. Cancellations become effective on the date received by OGT.
- If we cancel a tour you have reserved, the entire amount you have paid to OGT for the applicable tour will be refunded to you within 14 days after the tour's cancellation. Or, you may choose to transfer to another tour with availability (see "Transferring to another tour" below). Once this occurs, OGT and its representatives have no other obligations to tour members on cancelled trips including any additional costs or fees related to the issuance and/or cancellation of airline tickets or other travel reservations not made by OGT.
9. Transferring to another tour: Up to sixty (60) days prior to your tour’s departure date, you can transfer, with no transfer fee, to any other tour in the same calendar year that is not fully booked, applying the amount previously paid to the new tour. If you transfer to a different tour, the price of that tour will be applied, effective on the date we confirm your transfer. Transfers less than sixty (60) days before your tour’s departure date may not be possible.
10. Solo travelers: If you are traveling solo and wish to have your own hotel room, you must pay the single supplement shown on the tour page of our website. Please note that a single supplement guarantees a private room, not a larger or nicer room. Single supplements are refundable if cancelled at least sixty (60) days prior to the tour departure date; those cancelled later will be forfeited.
11. Returned payments: If a payment to OGT is returned unpaid for any reason, we will assess a $35 returned item fee per occurrence. The fee(s) will be added to the applicable tour balance, and must be paid in full prior to your tour departure.
12. Insurance: You may wish to consider purchasing trip cancellation and/or optional comprehensive travel and health insurance for your trip.
13. Tour forms, obligations, and risks: To travel on a tour, all tour members are required to sign and return a Release and Waiver Agreement with their deposit payment. Tour members intentionally assume any risks inherent in European travel.
14. Participation: Although we want everyone to have a good time, sometimes someone participating in a tour can misbehave or do things that are incompatible with the safety, comfort or convenience of other members of the tour or locals we encounter. In those circumstances we have the exclusive right and discretion, to expel someone (even you) from a tour at any time, without any claims or complaints by you against us.
15. Punctuality: Because we travel as a group, it's important that we each respect the interests of all tour members. This is especially important when we're traveling to and from various tour activities and have a scheduled departure time. Tours members must arrive at designated locations (e.g., the hotel lobby or other meeting points) by the time requested by OGT. If any tour member does not arrive by the designated time, OGT has the exclusive right and discretion to leave without you, without any claims or complaints by you against us. If this happens, you will need to arrange your own transportation to get to our next destination.
16. Parts of OGT tours are physically active: On any OGT tour you should be capable and willing to participate — without any assistance — in the following levels of activity:
- Be comfortable on your feet for two-hour walking tours, climbing lots of stairs, getting on and off transportation, plus standing and walking for up to two hours inside breweries and museums, and outdoors in all weather conditions.
- Sleeping with some street noise in your hotel. It is always recommended that you bring earplugs in the event you’re a light sleeper.
- After orientation and transportation lessons, be able to navigate towns and cities on your own.
- Our tour guides cannot provide assistance for any of these activities. Tour members requiring help must be accompanied by an able companion who can be entirely responsible for providing the assistance. If you have concerns about the physical demands of our tours, please call us.
17. Be considerate: Travel is all about experiencing new things. Tour members are expected to be flexible and open-minded, and to practice considerate social behavior toward one another and to locals they may interact with while on the tour.
18. No smoking: Smoking is not allowed on the bus, in hotel rooms or during group meals. Smokers may only smoke outside in designated areas and downwind from the group.
19. People with special needs: We cannot accommodate pregnant women. We also cannot accommodate passengers requiring wheelchair assistance as many of OGT’s tours activities not wheelchair-accessible. We suggest you contact us to discuss your particular needs before booking.
20. Age requirement: All participants in an OGT tour must be 21 years of age or older on or prior to the day the tour begins.
Original Gravity Tours, Inc.
P.O. Box 45, Redwood City, CA 94064
Tel: +1 (650) 430-9002
Email: info@originalgravitytours.com
